Building a Better Workplace Through Better Listening #Management via @HumanNatureWork @tlnt_com

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La #TransformationNumérique : 3 paliers entre la dématérialisation, la numérisation et le digital via @ISLeanFR

Think of times you’ve experienced the following scenarios:

You’re talking with another person, sharing your ideas or point of view. They nod their head as you speak, indicating they are tracking you. However, when they respond, it’s clear they had no idea what you were talking about.

You ask someone “Do you know what I mean?” after explaining something to them, and they assure you they do. Yet, when you ask them what they heard, what they fed back to you is not even remotely close to what you said.

http://goo.gl/5cyvLF

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Rappel : De la #Stratégie pour les Managers Opérationnels #ManagementStratégique #Management #Leadership
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